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How to Contact Customer Support

Below are the best ways to submit a request ticket to SBT support.

  • File a support ticket via the sbt.io support page

  • File a support ticket by sending a NEW email to customersupport@sbt.io 

  • Chat with a customer support representative in real time via sbt.io.

  • Submit a support ticket via the Customer Portal.
  • Call 800-979-1212, option 2 to speak with a representative.  

Our support hours are Monday - Friday, 8am-6pm CT.